Hotel Receptionst Jobs in Dubai

Company Name: Chelsea Hotel

Job Title: Receptionst

We’re currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

* Maintain effective communication with all related departments to ensure a smooth service delivery

* Extend personal service and attention to all guests.

* Maintain an up to date knowledge of the hotel and local services, supply information and respond to guest queries

* Maintain and update guest history profiles through the Fidelio / Opera guest profile system

* Deal promptly, efficiently and pleasantly with any queries and resolve guest complaints that may arise

* Inspect daily guest rooms and communicate with F&B for treatments for rooms following the set standard procedure

* Maintain awareness of competitors’ rates and occupancy levels and analyze guest comments through weekly reports

* Promote inter-hotel sales and in-house facilities

* Maintain the privacy of all guests by ensuring that no details of the guests are disclosed

Email your CV to careers@chelseahoteldubai.com with "Receptionst Jobs123.com" in the subject line